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We went out on our very first camping trip with our band new

Thor motor coach, a freedom traveler. What a nightmare!

First after spending almost one hundred thousand dollars on this new coach I go to make the bed and find that there is NO mattress but just a cheap 4 inch piece of foam in a really cheap cloth covering. WHAT, no mattress? What kind of unbelievable situation to be in 8 hours from home with no car to go anywhere to even get another piece of foam to make things more comfortable. We are elderly and have rather severe arthritis so this was a true nightmare.

Next we get out slide half way out and it will not go in or out any further. Next I turn on the sink and the entire floor floods in seconds. We shut off the water and now have to crawl under the coach in the pouring rain. A large drain pipe disconnects with the movement of the slide.

We can not move the slide back in or out and the pipe just barely closes as is but we put it back together. We call Good Sam's road side assistance for some help and four hundred dollars later the guy does not fix plumbing but he repeatedly pushes a reset button so we can get our slide all the way out. He does not fix anything. Oh yes our leveling system doesn't work either.

He can't fix that either he is just a diesel mechanic he tells us. Call me I got a lot more to say Holly 732-583-****

Reason of review: Damaged or defective.

Monetary Loss: $400.

Preferred solution: I want a real mattress and all the problems fixed NOW!!.

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Guest

Welcome to the Thor experience - it just gets worse from here.We share similar experiences - with a new Thor Quantum KM24 we purchased in April and have only had use of it for a couple weeks (the rest of the time it has been in the shop for repairs) I think Thor builders must be sabotaging the production line - nobody could purposely build something this bad!!!!

Holly I Xlk

Please remove this. I am sorry I thought this was an e-mail not a review. I do not want others to see this or my phone number,

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