Product: Thor Motor Coach Rv Clear all filters (99 of 99 reviews match)
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Thor Motor Coach in Orlando, Florida - Recent problems

4.0
Details
It is every month we have a problem. Most recent is the tear slide is broken and also more water leaks.
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1 comment
TMC-TEAM007
#1769469

Should you require more assistance please contact us at 877-855-2867 and one of our Customer Service specialists will be able to assist you. We are open until 5 pm M-TH and until 4 pm on Fridays (ET). You could also email us at TMCTeam@tmcrv.com or LIVE Chat with us from the Owners tab at www.thormotorcoach.com

Review
#1692024 Review #1692024 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
1.0
Details
My opinion after purchasing a 2019 THOR Quantum RW28 is that Thor manufactures a far below acceptable product I have had this unit in a dealers shop for four (4) months since purchasing it from LaMesa RV in Phoenix in Late March. Problems range from two kinks in the...
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2 comments
TMC-TEAM007
#1759067

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

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Review
#1674035 Review #1674035 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Pros
  • Ford f450 runs well - plenty of power
Cons
  • Inferior product - very poor quality
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
1.0
Details
Still have many unrepaired issues with thor that aren't getting resolved especially they need to replace motorcoach that is a lemon or refund all of monies that have been paid by us as consumers and haven't been able to use for almost all the time we have had coach...
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1 comment
TMC-TEAM007
#1744934

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1643758 Review #1643758 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Thor 2018 Windsport 35M Motor Home
Seam in cushion at dinette separated. Looks like not enough fabric to hold seam together with use.
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1 comment
TMC-TEAM007
#1710208

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1571152 Review #1571152 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Want to speak to someone about how to address the problem.
Preferred solution
Want to know how to get cushion fixed before warranty runs out.
As with any coach, things haveto be tweeked or repaired after first time out. But ours looks like it was buitl by a 13 year old with no experience with the worst materials available. Yes you get what you pay for, and it is one of the cheapest ones you can buy, but it...
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1 comment
TMC-TEAM007
#1703116

Thank you for sharing this experience. You can email me at TMCTeam@tmcrv.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1560754 Review #1560754 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
2.2
Details
I bought a Windsport 32A used from CW in Salt lake city in Nov. 2015. That in itself was a joke. They did nothing to prepare it as they promised. I drove it back to Palm Springs with air pressure down 20 lbs. On the way I pressed the radio to turn it on and it fell...
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1 comment
TMC-TEAM007
#1699336

Thank you for sharing this experience. You can email me at TMCTeam@tmcrv.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1553402 Review #1553402 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
Loss
$2400
Preferred solution
Let the company propose a solution

Thor Motor Coach - Problems resolved by customer service

I had problems getting a repair part from Camping World in MS, 4 days trying with no results. I contacted Thor Corp customer service and was provided the part number of the part I needed in (three) minutes. They did a great job and I thank them.
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Review
#1552912 Review #1552912 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
1.0
Details
Brand new special order. This thing is nothing but a piece of garbage the only thing that works is furnace and fridge. My funds need to be totally returned and you can pick this unit up.
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1 comment
TMC-TEAM007
#1690837

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1539719 Review #1539719 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
Generator broke they fixed it, but still having trouble. Awning arm snapped to nothing to do with weather conditions or neglect . Much more problems . My husband and I are older , married 55 years, first RV we ever purchase
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1 comment
TMC-TEAM007
#1679694

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1522806 Review #1522806 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality

Contact Thor Motor Coach Customer Service

Mailing Address:
THOR MOTOR COACH
520 County Road 15 P. O. Box 1486
Elkhart, Indiana 46516
United States
Phone:
(800) 860-5658
All Thor Motor Coach Contacts

Thor Motor Coach Reviews

  1. 81 reviews
  2. 54 reviews
  3. 10 reviews
  4. 5 reviews
  5. 1 review
Thor Motor Coach reviews
I took my RV to the Greenwood Indiana Camping World on February 18th and was promised the RV back no latter than February 28th. I took the RV in to have some warranty work addressed first was the shower surround was pulling away from the wall and the fresh water tank...
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Review
#1505620 Review #1505620 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Warranty issue
Preferred solution
repair correctly