So I posted pictures of our coach on here recently and the damage has only gotten worse after seeing how Thor dismantled our unit without our knowledge despite me asking to be present when their folks where there to do an inspection...not a disassemble job. I have continued to look into what can be done from a legal standpoint.
Since I work in the legal field, I've been asking attorneys I know what can be done since it has now become obvious that THOR has major issues with their units and are very well aware of it. Thor said they need to take my rig back to the plant in Indiana. Mind you, I am in Florida and the laws are different, but what I know is most of our paperwork contains language that does not benefit the consumer. You know, remember when you signed that loooooong document that was probably greater in length than Santa's Christmas list.
Well that very paper work that no one ever explains, and consumers rarely reads in the quick "sign-here" deal being made, may force some into mediation and arbitration. I was just as naive and did not know what I was signing. The finance office just had everything highlighted and said sign here, sign here. I am not sure if the language will fly given some of the cases that have come out recently to the contrary.
So, who out there would be interested in either a lemon law or class-action law suit. If you have damages and wondered what if anything can be done, I do too! I am not going to accept Thor's customer service rep's telling me that my unit depreciates once I drive it off the lot and that's my problem. Our rig is depreciated by virtue of the horrific engineering and quality control.
We bought our coach as a future retirement RV but it seems that will never happen. We are crushed beyond words and as this website's name ~ we are the Pissed Consumer! I hope for our sake and every pissed Thor owner we can make them change the product they are putting on the road. We have lost our butt's on this deal and the prior Thor Fourwinds we bought and we want to make sure this does not continue.
I made a post on another site and the Admin removed my post. I am assuming they're in bed with Thor so to speak but who cares. This Pissed Consumer will not stand down! Feel free to send me your contact info at AngryOwner@yahoo.com if you're interested.
I really would like my attorneys to know this is bigger than just my story and our coach. I can't make any promises, but damn if I don't try to get the word out there that Thor is crap!
I am crushed beyond words that we have to from a Plan B for our retirement dreams; and it seems it will not have a coach in that plan. :'(
Product or Service Mentioned: Thor Motor Coach Rv.
Reason of review: Damaged or defective.
Monetary Loss: $130000.
Preferred solution: Full refund.
Thor Motor Coach Pros: How awesome it looked at first.
Thor Motor Coach Cons: How horrible the quality is on these units, Poor quality.