Update by user Jul 06
The Actual Cost to replace Couch & Dinette Material & Labor was $1,318.75
Original review posted by user Jul 06
I bought a Brand New Thor 2015 Chateau 31W Class C
Starting last year 2018 all Vinyl inside Coach started to crack & Peel. I Called the Company and all they said was sorry you are over the warranty What BS.
Spend all this money for cheap material used. So today July 2, 2019 while here in River Falls Wisconsin being a Campground Host at Hoffman Park, I contacted Berres Upholstery Services in River Falls . Owner Mike Berres came to the Campground to inspect my Sleeper Couch & Dinette. Mike explained how thin & cheap the material was used by the manufacture & that's why it cracked & peeled.
Mike gave me a quote to exactly replace the old material with new quality material & matching color & design. yesterday 3 days later mike returned with my brand new Couch & Dinette. What a professional job he did.
The new material is much thicker & better. Cost was just under $1,000 Great Job Mike See New Couch Material Photo's below
Reason of review: Bad quality.
Monetary Loss: $131875.
Preferred solution: Let the company propose a solution.
Thor Motor Coach Pros: Good value for the product, Overall.
Thor Motor Coach Cons: Thor buys cheap vinyl couches & dinettes, Thor buys & installs cheap vinyl couches & dinettes.