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Every time we took out this coach - something went wrong. The list of issues is too long for this review but it ranged from electrical problems, multiple water/plumbing problems to slide issues. We contacted Thor directly and their Customer Service Manager is horrible...
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1.0
I liked
  • Lay-out of coach
I didn't like
  • Poor workmanship
  • Poor customer service
  • No accountability for issues
#1380885
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New class c, replaced batteries, motor on awning, linoleum peeling, snaps on screen porch dont snap, had to align front end when brand new, slide out exploded and blew out lower cabinet and none of the cabinet doors aligned. Neither company wants to help. Been in shop...
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1.0
#1379140
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After reading previous posts, can add nothing to their complaints. ONLY TRUE SOLUTION IS FORM A GROUP OF LIKELY AFFECTED PEOPLE AND CONTACT STATE ABOUT THE 'LEMON LAWS" You needs to get out of the contract asap BEFORE YOU HAVE A HEART ATTACK ABOUT THIS NIGHTMARE....
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#1375617
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The roll out bed is extremely uncomfortable. Someone sold them on this "special roll up bed" . where the foot is abpout 2 ft. thicker than the head so you are sleeping downhill. Can you please suggest a replacement mattress! The storage is terrible, we built shelves...
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#1375019
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We purchased a brand new Thor 2018 ARIA DIESEL. On the way home from the dealer we had rain but no wipers, The engine light was on which I had to take to Freightliner for repairs It gets worse from there, Trim fell off the walls, water cam in and completely soaked the...
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#1373354
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I was very excited to purchase my first motorhome for recreation purposes. In the first year, I found countless problems with the coach. To name a few, windows not secured, just resting on the coach. Cable not installed correctly in order to watch TV when hooked up....
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#1373245
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This has been our experence from saint george camping world. We just purchased a new 2018 freedom elite motorhome. The refridge & water heater dont work. One of the drawers dont latch goes in & out going down the highway. The overhead window above the cab doesnt shut &...
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Kb7784
Kb7784

As you can see from the stats on opening page this company does not seem to help any of their customers. Over $4million in claims by consumers to these guys. As well as the de...

2.1
#1369024
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We purchased a 2016 SR24 new in March 2017. The backup camera quit working summer 2018. I had it repaired at Camping World. Camping World said it was due to improperly installed wiring. But, I would have to pay as the warranty was expired. I contacted Thor and they...
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Kb7784
Kb7784

As you can see from the stats on opening page this company does not seem to help any of their customers. Over $4million in claims by consumers to these guys. As well as the de...

1.6
I liked
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
I didn't like
  • Wants to blame others
  • Quality and engineering
  • Fail to accept responsibility of product
#1366480
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Bought it new we paid Hundred and six thousand Pipes bend under sink cabinets breaking apart levelers leaking toilet clogs workman ship terrible,blinds fall down genator does,t work . The L ship coach corner Does not stay shut slides out going down the road frig door...
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Kb7784
Kb7784

As you can see from the stats on opening page this company does not seem to help any of their customers. Over $4million in claims by consumers to these guys. As well as the de...

Kb7784
Kb7784

As you can see from the stats on opening page this company does not seem to help any of their customers. Over $4million in claims by consumers to these guys. As well as the de...

#1365988
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Contact Thor Motor Coach

Mailing Address:
THOR MOTOR COACH
520 County Road 15 P. O. Box 1486
Elkhart, Indiana 46516
United States
Phone:
(800) 860-5658
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Thor Motor Coach Products and Services

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Thor Motor Coach - Knocking in the slide behind drivers seat

We have had our unit in 2 times with a horrible knocking in the slide. When we called to set up a 3 appointment and I have it in writing others we can’t use their unit have to come first. Your unit will take too much of the service techs time. This has been going on since April. If they don’t want to fix it give us ALL our money back.
#1365287
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