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Just called dealer to take our Quantum back again. Rear stabilizer jack won’t come down and smells like wires burning. The red light flashing on the LP detector again. Auxiliary batteries draining without us using them. Still under warranty. Have had this unit in the...
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#1451793
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With Official Company Response
One side goes up while the other side stays still and than stops.recently purchased coach from camping world you would think they would have fixed it before I purchase it.camping world lied about everything about that motor home
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TMC-TEAM007
Thor Motor Coach Response

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. ...

#1450052
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Tech handled my issue of my slides not extending with a simple reset of of my house battery switch. Thank you
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#1445103
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With Official Company Response
I'm trying to speak to somebody in customer service but nobody answers the phone then you roll me over into this garbage whatever it is
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TMC-TEAM007
Thor Motor Coach Response

Thank you for reaching out. I have passed this information along to our Customer Support Team and someone will be contacting you. Thank you!

2.0
#1443942
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With Official Company Response
have a 2016 thor four winds 22e-----the supposed leather like vinyl used in the seats for the dinette area are all "peeling" from the backer material---Thor customer service says call Lexington industries---Lexington industries says call Thor they are the one who...
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TMC-TEAM007
Thor Motor Coach Response

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. ...

1.0
#1441642
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1. FWS first fixed in March 2015 by CW Chattanooga UNDER WARRANTY 2. FWS fixes by Thor October 2015 Wakarusa IN (NO CHARGE) 3. FWS fixed by Thor October 2016 """"""" (NO CHARGE) 4. FWS fixed by CW Dec 2017 (as direcrected by THOR (HAD TO USE OUR EXTENDED WARRANTY) 5....
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1.0
I liked
  • How awesome it looked at first
I didn't like
  • Poor qc and customer service
  • Workmanship
#1441187
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We has bought 2 for motor coaches in the last year and a 1/2 a end neither one is worth 10 cents on the dollar getting somebody to fix it is a major ordeal you will be without it for months I would never recommend anything built by Thor
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#1436917
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Well this “Thang” is finally gone. A true piece of *** Had to sue them to get a portion of my money back. No service after the sale and blaming of each other : The RV Shop, Thor Motor Coach and Ford Motor Company. Left us stranded and would not start and had to be...
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#1432210
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With Official Company Response
December 4, 2018 6:14: I emailed Thor warranty this. Good Afternoon, My name is Dana and My husband's name is James and we purchased a 2019 Thor Challenger on September 21'st 2018. We noticed things not right with it on our drive home and when we got it home the...
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TMC-TEAM007
Thor Motor Coach Response

Thank you for sharing this experience. I have passed this information along to our Customer Support Team and someone will be contacting you. Thank you!

Anonymous
Another Thor Victom

We feel your your pain!!! Please post your review on Yelp / Thor Motorcoach, Elkhart IN. Read all the reviews. There is one review with 60 Minutes email and physical address. ...

1.0
#1430247
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Contact Thor Motor Coach

Mailing Address:
THOR MOTOR COACH
520 County Road 15 P. O. Box 1486
Elkhart, Indiana 46516
United States
Phone:
(800) 860-5658
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With Official Company Response
Massive amount of corrosion. Holes are in the rear end. No help from anyone. The dealer is in LV Johnny Walker. Thor states is a ford problem. Ford states Is a Thor proplem. The dealer statee they ar not responsible for anything. I am at my wits end, the Coach is a...
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TMC-TEAM007
Thor Motor Coach Response

Thank you for sharing this experience. I have passed this information along to our Customer Support Team and someone will be contacting you. Thank you!

2.0
#1426149
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