filters
state:
Show
city:
Show
product:
Show
Show

Thor Motor Coach - Quality Control nonexistent

Too many issues to list. I spent two weeks repairing items that should have been noticed before they handed me the keys. I wrote them an email and documented with photos before I repaired. I have never heard back.
#1234399
Just bought a 2018 outlaw 37RB. Their is over 40 itema wrong with it. Thor says it is not their problem mine now. Dealer is having a hard time getting part to fix it and to get aurtherition. Warrantee department at Thor was down right un civil and rude. Told me they...
Read more
#1226589
My turn “I win You lose” Please, anyone reading this do NOT buy a THOR product! They have major QA but more than that the are nothing but liars!!! Trust me I have had previous coaches and never anything like this! 2 other coached and not a single problem! #THORSUCKS
Read more
Anonymous
Barb

what was your issue your new RV, was it Thor ACE? I was planning on purchasing this..but now I am scared..please let me know your problems.. What does I win you lose mean? I h...

1.0
Wakarusa, Indiana
#1218921
I have a 2016 Hurricane 34J I bought new 2 years ago. I store it in covered storage, but it has been in and out of the shop totaling almost 5 months. I wash the MH before, and after I get back from trips. I noticed 3 months ago the front cap was fading and made a claim...
Read more
Anonymous
Dan

Thanks. Know not to buy s Thor.

2.5
I didn't like
  • Warranty
#1199355
I paid cash for my Thor Elite FE30 ft in Lubbock Texas from camping world. 3 weeks later and the cab is leaking and dripping all over us in South Dakota! We are having other problems as well Nd have called camping world and the salesman and nobody wants to talk to us!
Read more
1.3
#1196789
So I posted pictures of our coach on here recently and the damage has only gotten worse after seeing how Thor dismantled our unit without our knowledge despite me asking to be present when their folks where there to do an inspection...not a disassemble job. I have...
Read more
Anonymous
w. Huey

15 Thor Super CWhat a joke this RV is.8000 miles and going back to dealer for the 7th time

1.2
I liked
  • How awesome it looked at first
I didn't like
  • How horrible the quality is on these units
  • Poor quality
#1193367
3 of the 6 months of ownership have been spent with the RV at the dealer for repairs. Thor's answer when I contacted them was to push me back on the dealer. Gee, that was helpful. We still do not have an ETA for getting our $100k RV back so that we can actually use it....
Read more
2.2
I liked
  • Rv layout
I didn't like
  • Poor quality
  • Extremely poor workmanship
#1193081
Show

Thor Motor Coach - I work on Rvs for a living

I've worked on Rvs for years and every Thor product is absolute garbage. I wouldn't buy a new one. I wouldn't buy a used one. If someone had a gun to my head and threatened to kill me if I didn't take ownership of a Thor product they would just have to pull the trigger.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1189749
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
I’ve a new ThorVegas with numerous quality and craftsmanship issues. The dealer took care of what they could, but needed new parts to make remaining repairs and needed Thor approval. Thor approved the smaller repairs,but denied the larger on stating that the dealer...
Read more
1.7
I liked
  • Style
  • Motor home design and layout very comfortable coach
I didn't like
  • Customer service and warranty
  • I did not like thor quality or customer service
#1189062
Our 2nd new Thor product in the same year. Both class C’s the first one was a Freedom Elite 24H and Thor wanted it back to repair everything from fiberglass issues to leaks and I can go on and on, and the 2nd one is a Four Winds 26B and we’ve owned for 8 months and we...
Read more
1.0
Wakarusa, Indiana
I didn't like
  • Quality of product
  • Product quality
  • Quality control
#1188971