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So I posted pictures of our coach on here recently and the damage has only gotten worse after seeing how Thor dismantled our unit without our knowledge despite me asking to be present when their folks where there to do an inspection...not a disassemble job. I have...
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1.2
I liked
  • How awesome it looked at first
I didn't like
  • Poor quality
  • How horrible the quality is on these units
#1193367
3 of the 6 months of ownership have been spent with the RV at the dealer for repairs. Thor's answer when I contacted them was to push me back on the dealer. Gee, that was helpful. We still do not have an ETA for getting our $100k RV back so that we can actually use it....
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2.2
I liked
  • Rv layout
I didn't like
  • Poor quality
  • Extremely poor workmanship
#1193081
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Thor Motor Coach - I work on Rvs for a living

I've worked on Rvs for years and every Thor product is absolute garbage. I wouldn't buy a new one. I wouldn't buy a used one. If someone had a gun to my head and threatened to kill me if I didn't take ownership of a Thor product they would just have to pull the trigger.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1189749
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
Thor Motor Coach - Denied warranty service
I’ve a new ThorVegas with numerous quality and craftsmanship issues. The dealer took care of what they could, but needed new parts to make remaining repairs and needed Thor approval. Thor approved the smaller repairs,but denied the larger on stating that the dealer...
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1.7
I liked
  • Motor home design and layout very comfortable coach
  • Style
I didn't like
  • Customer service and warranty
  • I did not like thor quality or customer service
#1189062
Our 2nd new Thor product in the same year. Both class C’s the first one was a Freedom Elite 24H and Thor wanted it back to repair everything from fiberglass issues to leaks and I can go on and on, and the 2nd one is a Four Winds 26B and we’ve owned for 8 months and we...
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1.0
Wakarusa, Indiana
I didn't like
  • Quality control
  • Product quality
  • Quality of product
#1188971
I would like to do a class action suite against Thor manufacturing! I have contacted a lawyer in Texas where we purchased this dangerous lemon back in April of 2017. We have only been able to take it out 1 time since we bought it and it is still is in the dealership...
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Anonymous
Melissa Robidoux

I’ve tried to look into it but the language in the contracts is preventing a Class Action suit and I work for lawyers. Still trying to find a way to get my issues resolved.

#1184910
Thor Motor Coach - Buyer Beware - Thor Miramar 34.2 POS! Research before you buy!
Thor Motor Coach - Buyer Beware - Thor Miramar 34.2 POS! Research before you buy!
Thor Motor Coach - Buyer Beware - Thor Miramar 34.2 POS! Research before you buy!
Thor Motor Coach - Buyer Beware - Thor Miramar 34.2 POS! Research before you buy!
Thor Motor Coach - Buyer Beware - Thor Miramar 34.2 POS! Research before you buy!
We had a Thor Fourwinds at first that had it's share of problems but we only had it for 5 months before we traded it in for a A-Class. We stuck with Thor because we THOUGHT we knew the product. What we did not know is you really have to look these units over with a...
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1.2
I didn't like
  • Terrible engineering and workmanship
#1184394
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Thor Motor Coach - Terrible quality and craftmanship

My coach will be one year old this week. I’ve had over 50 issues. They were not little either. Huge safety issues. Every time I took a trip, I had to make an appt and wait 3-4 weeks to address those issues, then take it out, and make another appt to address more new issues. I would not recommend anyone buying anything from Thor. Period.
#1182359
Camping World Of Tampa ,,,, Very bad customer service experience. after paying in full for our unit it we had many problems with it some very major ones,,,,, like the waist station was installed backwards from factory (that is: the black water piping was 1-1/2 and the...
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2.0
Wakarusa, Indiana
I liked
  • Willingness to work with us and make it right for us
I didn't like
  • 2017 thor freedom elite 23h
  • Product
  • Was porly quality controll
#1180249
Bought our 2017 Chateau in January of 2017. It arrived with a leak. Took possession in February 2017. Back in the end of March with a big leak same area. No leaks during the summer imagine that. November 2017 another leak same area. Now Thor is saying they only cover...
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1.8
Wakarusa, Indiana
I didn't like
  • Customer service
  • Warranty
  • Quality control
#1169263