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#175153

Does anyone know we're the water pump switch is for a four winds chateau ?Any help would be greatly appreciated

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by Thor Motor Coach Response #2360191

Thank you for sharing this experience. If you could email me at tmcteam@tmcrv.com with your VIN, we can work at getting one of our Customer Service Specialists assigned to your coach file. You can also contact us directly at 877-855-2867.

by Thor Motor Coach Response #2360190

Thank you for sharing this experience. If you could email me at tmcteam@tmcrv.com with your VIN, we can work at getting one of our Customer Service Specialists assigned to your coach file. You can also contact us directly at 877-855-2867.

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Question:
#136923

how to get fuse location on my 2007 four winds magellan.

my dash fans and radio and leveling jacks wont work. I dont have a fuse panel cover for my under the dash fuse panel

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Answer:
by #2207955

Hello Ernest! Should you require more assistance please contact us at 877-855-2867 and one of our Customer Service Specialists would be glad to assist you. We are open until 5 pm M-TH and until 4 pm on Fridays (ET). You can also email us at TMCTeam@tmcrv.com or Live Chat with us from our website at https://***/owners

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Question:
#120754

Leveling error code.

My Xantrex Pro xm1800 has error code that says " Error Retract Timeout " and " Return Leveler for service " It won't come out of it and it doesn't work

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Answer:
by #2165542

If you continue to have these difficulties and need further assistance, please call us at 877-855-2867, or Live Chat with us on the Owners Tab at www.thormotorcoach.com. Our Customer Support Team would be glad to assist you.

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Question:
#53715

Why slide won't extend.

went to extend slide and it stopped at an inch

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Answer:
by #1934407

Thank you for sharing this experience. If you could email me at tmcteam@tmcrv.com with your VIN, we can work at getting one of our Customer Service Specialists assigned to your coach file. You can also contact us directly at 877-855-2867.

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Question:
#52741

Winterizing help.

I have a 2018 freedom Elite 24he and want to winterize Where is the water heater bypass valves located and also where is the fresh water pump?

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Answer:
by #1931549

If you need further assistance with winterization, please don't hesitate to contact our Customer Support Team. Our contact information is below. In all cases, you will be asked for the last 8 digits of your VIN#. Toll Free phone: 1-877-855-2867 (our busiest times are 11:00 am-2:00 pm ET). Live Chat: www.thormotorcoach.com under the Owners tab. Email: warrantysupport@tmcrv.com -this is a general inbox and responses can take up to 24 hours. You may also visit www.thormotorcoach.com where we have several useful tools. For example, you may locate your nearest Thor Motor Coach Dealer from the Owners tab and download information for your unit. We also have a YouTube channel that will provide several tips and answers to frequently asked questions. Go to www.youtube.com/user/ThorMotorCoach.

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Question:
#25459

I have a 2012 Thor Hurricane and need to replace the black tank..where can I get one?Had a tire blowout that wrecked the left rear fenderwell and the black tank, and my repairman can't find one to replace it. Parts place say they don't have one in stock??

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Answer:
by #1788201

According to the Thor Motor Coach Help page, the company has launched the QuickPick ordering initiative, which allows dealers to order parts online quickly. You may find parts available at Thor Motor Coach Service Authorized Service Center. For more information, you may also contact Thor Motor Coach Customer Service by phone at 1-87*-500-1020 (toll-free).

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Question:
#24991

Where is the water filter container located on a 2019 four winds c 31y.

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Answer:
by Thor Motor Coach Response #2484877

If you have trouble resolving this, here are a few ways you can get a hold of our Customer Support Team- In all cases, you will be asked for the last 8 digits of your VIN #. Toll-free phone: 1-877-855-2867 (our busiest times are 11:00 am-2:00 pm ET) Email: warrantysupport@tmcrv.com Live Chat: https://www.thormotorcoach.com/owners

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Question:
#19667

WHERE IS LOCATION OF ATS SWITCH ON ACE THOR 2016 29.3 FT?SHORE POWER NOT WORKING ALL POWER TO MOTORHOME IS GOOD GENERATOR WAS STARTING NOW NO POWER WHAT SO EVER

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Answer:
by #1708370

Your question seems to be specific. It is better to contact Thor Motor Coach customer service by phone at 877- 855-2867 or dealer customer care at 877- 500-1020

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Question:
#17502

the refridgerator in my 2018 freedom elite will not switch from gas to power.

I have checked fuses and even bought a new eyebrow board but it still will not go to shore power what could be the problem

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Answer:
by Thor Motor Coach Response #2484876

If you have trouble resolving this, here are a few ways you can get a hold of our Customer Support Team- In all cases, you will be asked for the last 8 digits of your VIN #. Toll-free phone: 1-877-855-2867 (our busiest times are 11:00 am-2:00 pm ET) Email: warrantysupport@tmcrv.com Live Chat: https://www.thormotorcoach.com/owners

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Question:
#10241

Wiper arms on a 2014 Tuscany. We purchase a used 2014 Tuscany GQ this early this year on our second long trip we lost both windshield wiper arms and blades was able to fix one to keep us going, but now having trouble getting new wiper arms & blades.

I have my repair person contacting Thor Service but they have not answer them. I have extended warranty, also heard there was a Recall on this issue.

Please advise

Thanks

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Answer:
by Thor Motor Coach Response #2487225

Thank you for reaching out. For parts inquiries, you can call our Customer Support line at 877-855-2867 and listen to the prompts.

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