Thor Motor Coach - Manufacture defect not warranted
Awning started pulling away from side of Motor home 18 months after purchase. Manufacturer (Thor Motor Coach) would only provide information on how to fix problem.
Unfortunately this should not have every occurred in the first place and should be corrected by Thor, since the bathroom has to be dismantled and torn out to fix the problem at my expense. Manufacturer said That longer bolts would have to be used to go all the way through outside wall to inside to secure bracket.
This would entail removing the shower enclosure and a duild out wall in order to accomplish this. Very expensive
Reason of review: Warranty issue.
Location: Ocala, Florida
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We feel your pain! Please share your story on Yelp. Thor Motor Coach , Elkhart IN.
Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs 8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also private message me the last 8 of your VIN, Phone number and Email, and I will have one of our Customer Support team members contact you.