2950 Paul Dr, Elkhart, IN 46514
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1 comment

We have had issues with our Vegas since purchasing it new in 2017. The coach had a 2" lean that was finally fixed after 2yrs of haggling and a law suit.

Coach was taken to CA from OR for the repairs and returned several weeks later with interior damage, which has yet to be repaired. We have received repair parts which have been wrong and/or broken, necessitating reordering.

We have no idea what the current status is of these issues as our service rep no longer corresponds with us...period. Being ignored does not bode well.

The resale value of our coach has been diminished as a result of these damages.

Needless to say we are very frustrated, disappointed, and angry.

We believe we have been lied to and cheated out of what should have been a fun and exciting experience with our very first motor coach.

Barb & Dan

Product or Service Mentioned: 2017 Thor Motor Coach Vegas Rv.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

  • Thor Class A Motorhome
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Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.