Thor Motor Coach - Devastation
Our saga with #Thormotorcoach has been a long and sad, stressful and continuing one. Everything that could go wrong has.
Two years of failure and our purchased new 2017 Palazzo is now worth a fraction of what we paid for it. We have always taken excellent care and pride in everything we have owned. We even built a new RV garage to house this expensive purchase. But the latest issue has left us feeling very hopeless.
Even though the quality in the paint has been an outgoing issue with Thor they refused to remedy even though it was under the one year warranty. We wrote a review on yelp and Thor private messaged us and said they would continue to work with us and address the outstanding items. We received a phone call message saying they had approved the acccess panel cut out for the engine which was not done at the factory. We thought awesome but after getting a new estimate to get the ongoing paint issues resolved we were told in an email from BBontrager no Thor is not doing anything else for us just the engine cut out.
Now our front cap is disintegrating before our very eyes. Two years old is that insane? We encourage everyone especially #robertwmartin to read our saga on Yelp Thor Motor Coach -Elkhart IN.
Maybe there will be someway that Thor will rescue us from this nightmare. ML
Reason of review: Bad quality.
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