2950 Paul Dr, Elkhart, IN 46514
Not resolved
1.5
Details
2 comments

Our 2 year old 28Z motor coach looks like it is over 10 years old.

The gel coat has faded despite waxing and covering when not in use.

Dealer and THOR said too bad. It is the Florida Sun that has damaged it and we are not responsible.

Dealer sent photos and report to THOR in May 2018. Thor denied the gel coat was defective.

We have seen numerous RVs on the road with the same problem. They don't all live in Florida.

Product or Service Mentioned: Thor Motor Coach Rv.

Reason of review: Bad quality.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

Thor Motor Coach Pros: We shopped for 8 years before purchase and love our rv.

Thor Motor Coach Cons: Gel coat problem not resolved by thor or dealers.

  • Never Buy A Thor
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TMC-TEAM007
#1659468

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Anonymous
#1658947

Thor only puts one coat of clear coat. We live in WA and it’s cloudy here a lot.

Our Thor paint is the same on a 2 year old 2017. Plus our front cap is failing . It’s only one of many , many issues . Cheap materials, inferior components.

No Quality control!

Please put your review on YELP, Thor Motor Coach, Elkhart,IN. At some point national attention and RV industry will be held accountable!