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Thor Motor Coach - Thor Omni

I bought a Thor Omni 5/31/19 the interior is falling apart. The awning was never used as it is unsafe and falling off. I used it 2 times and it has been in the shop since 8/20/19. When I call camping world service department to find out when it will be done they will not even return my calls.
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1 comment
TMC-TEAM007
#1755604

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1668485 Review #1668485 is a subjective opinion of poster.
Cons
  • No quality control
Reason of review
Bad quality
Loss
$160000
Preferred solution
Full refund
Tags
  • Not Good Quality
1.0
Details
9-24-2019 I purchased a 2019 Thor Axis in June of this year and had numerous problems with it. Water leaking from the TV antenna, 40 amp shoreline cord missing, glass cooktop cracked, bathroom door does not stay shut due to lousy install, bathroom cabinet had a cracked...
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1 comment
TMC-TEAM007
#1752939

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1662923 Review #1662923 is a subjective opinion of poster.

Thor Motor Coach in Colton, California - Upholstery is cracking flaking

3.0
Details
I bought my Thor Day Break new in 2013 and had rv port built for it . the sun does not hurt it . yet both captains & passenger chair are cracking and starting to peel . we donot carry animals and mi wife just pastaway so it is just me . Any help is greatly appreciated Mr,P,J,Salas
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Review
#1649877 Review #1649877 is a subjective opinion of poster.

Thor Motor Coach - Key pad code to Thor Tuscany 45mx motorhome

Locked my keys inside motorhome and would like to know the master code to use the keypad
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Review
#1649542 Review #1649542 is a subjective opinion of poster.
1.0
Details
Still have many unrepaired issues with thor that aren't getting resolved especially they need to replace motorcoach that is a lemon or refund all of monies that have been paid by us as consumers and haven't been able to use for almost all the time we have had coach...
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1 comment
TMC-TEAM007
#1744934

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1643758 Review #1643758 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
Preferred solution
Full refund
Tags
  • Thor 2018 Windsport 35M Motor Home
We bought a used 2014 Thor Palazzo, manufactured in 5/13. It has a very large slideout. All has been just fine until on this trip, and the back end of the slideout started making very loud noise, stopping, and then moving again - again with a very loud noise. We had a...
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1 comment
TMC-TEAM007
#1742279

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1643370 Review #1643370 is a subjective opinion of poster.
Pros
  • Lay-out of coach
Cons
  • See complaint
  • Poor workmanship
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
1.0
Details
Long story short, I brought brand new last July and they have had it 8 months for repair. First outer wall was torn. Not sealed properly and full of black mold, after 5 months they decided to take it back to the factory and now can’t get customer service to even...
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1 comment
TMC-TEAM007
#1742278

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1640024 Review #1640024 is a subjective opinion of poster.
Cons
  • Shorty workmanship
  • Really poor customer service
Reason of review
Poor customer service
Preferred solution
Full refund
We bought a 2018 Thor Tuscany for our retirement. The first year it has been in the shop more than we have been able to use it. Every time we try to go on a trip something else breaks. There is absolutely no quality control. Now in Las Vegas and the waste pipe on top...
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1 comment
TMC-TEAM007
#1740535

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1639870 Review #1639870 is a subjective opinion of poster.
Cons
  • Major deficiencies in quality control of new motorcoaches
Reason of review
Damaged or defective
Loss
$300000
Preferred solution
Let the company propose a solution
We bought a 2017 Axis 25.2 in October 2017 from campers World outside Eugene Oregon. One of the first things we found was that the heater was not hooked up properly to the ducts. So no heat. We had driven most of our trip in the daylight with good weather. It started...
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1 comment
TMC-TEAM007
#1736581

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1631384 Review #1631384 is a subjective opinion of poster.
Cons
  • Carelessly assembled
Reason of review
Bad quality
Loss
$100000
Preferred solution
Full refund
Tags
  • Factory Defects
  • Thor Quality
1.0
Details
My coach has spent most of its life since purchase in the shop. When Thor says it’s fixed, it breaks again. I can’t trust my Thor to work and then get me home safely. I wish I never bought it. Don’t you make my same mistake.
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1 comment
TMC-TEAM007
#1734914

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1626628 Review #1626628 is a subjective opinion of poster.
Service
Thor Motor Coach Rv Repair
Reason of review
Bad quality
Loss
$105
Preferred solution
Let the company propose a solution