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Seam in cushion at dinette separated. Looks like not enough fabric to hold seam together with use.
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1 comment
TMC-TEAM007
#1710208

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1571152 Review #1571152 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Want to speak to someone about how to address the problem.
Preferred solution
Want to know how to get cushion fixed before warranty runs out.

Thor Motor Coach in Athens, Georgia - How To Win.

What you need to do is keep track of all repairs, time RV was in for repair. Then you look up the Lemon Law for your state. I filled under Georgia Lemon Lawon the RV I purchased fron RV WORLD OF Georgia that was built by Thor. I got every penny back when they had to repurchase it. I had keep notes on every one that I talk to and all E-mail that I sent or recieved. It was a lot of work but worth it to beat them. If you need Advice call me 706-207-4023.
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Review
#1565094 Review #1565094 is a subjective opinion of poster.
Product
2018 Thor Motor Coach Four Winds Rv
Reason of review
Damaged or defective
Preferred solution
Full refund
1.6
Details
We lost over $30,000 on the 2017 Challenger that we purchased from a dealer in Georgia. We owned it less than 1 year and never even used it for camping. Anything and everything that that could be wrong with it was. They are the worst company to do business with. There...
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4 comments
Anonymous
#1770373

Would love to be in contact with you.

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Review
#1560814 Review #1560814 is a subjective opinion of poster.
Product
2017 Thor Motor Coach Challenger Rv
Reason of review
Bad quality
As with any coach, things haveto be tweeked or repaired after first time out. But ours looks like it was buitl by a 13 year old with no experience with the worst materials available. Yes you get what you pay for, and it is one of the cheapest ones you can buy, but it...
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1 comment
TMC-TEAM007
#1703116

Thank you for sharing this experience. You can email me at TMCTeam@tmcrv.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1560754 Review #1560754 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
2.2
Details
I bought a Windsport 32A used from CW in Salt lake city in Nov. 2015. That in itself was a joke. They did nothing to prepare it as they promised. I drove it back to Palm Springs with air pressure down 20 lbs. On the way I pressed the radio to turn it on and it fell...
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1 comment
TMC-TEAM007
#1699336

Thank you for sharing this experience. You can email me at TMCTeam@tmcrv.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1553402 Review #1553402 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
Loss
$2400
Preferred solution
Let the company propose a solution

Thor Motor Coach - Problems resolved by customer service

I had problems getting a repair part from Camping World in MS, 4 days trying with no results. I contacted Thor Corp customer service and was provided the part number of the part I needed in (three) minutes. They did a great job and I thank them.
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Review
#1552912 Review #1552912 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality

Thor Motor Coach - Cannot obtain repair door for 2016 Thor 29FE thru dealers

Thor Motor Coach - Cannot obtain repair door for 2016 Thor 29FE thru dealers
Thor Motor Coach - Cannot obtain repair door for 2016 Thor 29FE thru dealers
Thor Motor Coach - Cannot obtain repair door for 2016 Thor 29FE thru dealers
I have contacted Camping World in Biloxi, MS some days ago to obtain the access door covering the sewer connection for my camper. I sent pictures of the Vin #1FDXE4FS5GDC21639, pictures of the door opening 4' X 1'. So far they cannot identify the door I need. I need assistance and they need assistance. The contact person there is Haston Rogers, haston.rogers@campingworld.com. I cannot find out what the status of this is! What do I do next????? Garyland Middleton 9 Schneider Ave Purvis, MS 39475 601-520-2230 dobro7413@gmail.com
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Review
#1550973 Review #1550973 is a subjective opinion of poster.
Product
2016 Thor Motor Coach Freedom Elite 29Fe Rv
Placed on a long hold and could not wait
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1 comment
TMC-TEAM007
#1692603

Thank you for sharing this experience. You can email me at TMCTeam@tmcrv.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1542433 Review #1542433 is a subjective opinion of poster.
Service
Thor Motor Coach Customer Care
Reason of review
Poor customer service
1.0
Details
Brand new special order. This thing is nothing but a piece of garbage the only thing that works is furnace and fridge. My funds need to be totally returned and you can pick this unit up.
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1 comment
TMC-TEAM007
#1690837

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1539719 Review #1539719 is a subjective opinion of poster.
Product
Thor Motor Coach Rv
Reason of review
Bad quality
2.2
Details
Thor Motor Coach - TMC is at the top for WORST Quality and Workmanship!
Thor Motor Coach - TMC is at the top for WORST Quality and Workmanship!
You have my support! 2019 TMC Palazzo 37.4 that has already spent a few days at the mfr repair shop for a slide alignment issue and water leak. I have a 2 week appointment to get a long list of items fixed starting with the ENTIRE ROOF. There are a few spots where you...
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1 comment
TMC-TEAM007
#1689195

Thank you for sharing this experience. Our Customer Support team can be reached directly at 877-855-2867 (Mon-Thurs.8-5 and Fri.8-4) or you can email me at TMCTeam@tmcrv.com. You can also message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

Review
#1538835 Review #1538835 is a subjective opinion of poster.
Product
2019 Thor Motor Coach Palazzo 37.4 Rv
Reason of review
Bad quality