Thor Motor Coach - 2016 thor freedom elite-update
I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager.
He was very understanding about the problems I was experiencing and told me they would take care of it. He did! By thursday it was fixed. This experience taught me a valuable lesson.
Take everything you read in these complaints with a grain of salt. After my experience,I find it hard to believe they wouldnt back thier warrenty for so many customers. Thank You John V and Ron Baker, and everybody at Thor Motorcoach for your help. Also i would like to thank Ron Osburn RV repair.
OUTSTANDING!!! Thanks again,Ed S.
Reason of review: Good customer service.
Thor Motor Coach Pros: Prompt attention to warrenty issues.
Location: Cocoa Beach, Florida
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