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Updated by user Sep 04, 2018

BTW Face book has a Thor haters group... I just joined it..

Updated by user Sep 04, 2018

some one from thor asked for my VIN # a moth ago... and nothing has happened since!!

I sent him the #....

and no contact... hate Thor

Original review posted by user Aug 05, 2018

I have been ignored from Thor since I bought a NEW ACE , they were to have a concierge person in charge of our experience whatever that is.. I would call and get VM only, then I talked to a Human!

and she said" go to the website and put your VIN # in" that did nothing but tell me what I own... I ended up fixing at least 11 issues myself, I have had class C's and trailers before so I kinda knew what I was doing.. was I happy about that? no...

now I have 3 recall letters.. guess they know where I live.. who is going to fix them?

My dealer wont take in my rig for work, he was an *** but thats another story... so I found an independent shop that we pay for most that should be covered, and have to use our overprice priced warrantee protection pan we had to buy at the time of purchase

Reason of review: Poor customer service.

Thor Motor Coach Cons: Major deficiencies in quality control of new motorcoaches.

Location: 601 E Beardsley Ave, Elkhart, IN 46514, USA

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